faqs

FAQS

When will I receive my ID card?

You will be emailed a link to your individual enrollment package upon completion of enrollment and payment processing. The enrollment package will include your Certificate of Coverage and I.D. cards. 

The Client Portal Gives clients the access to: Update phone #’s, change mailing address, add or delete dependents, review products, add or edit payments, and review payment history. The URL for the secure Client Website is: https://my.mwadmin.com/ .   

ID Card requests: This link will allow agents or clients to pull their documents themselves, if they wish: https://www.mwenroll.com/eEnrollmentDocs/MemberLoginPage.aspx .

When will my premium be deducted?

Your checking account/ credit card will be drafted on the 18th of the month.

What is my policy number?

Your policy number will be your social security number.  But it will not be found on your I.D. card, for security reasons.

Who do I contact for billing, customer service, or administrative questions?

Morgan-White (administrator for Benefits Association, Inc.) Phone 1-866-569-8654, Fax: 601-956-3795 or Email : individualchanges@morganwhite.com

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  • 12/1/2018