You will receive an email with a secure login to the client portal that will provide you with access to the Certificate of Coverage. Your ID card will be sent to you via USPS mail.
The client portal will access the Certificate of Coverage documents in addition to a record of your billing information and payment history. You can also make changes to your current payment method online. https://customer.sasid.com/login
For duplicate ID Card requests contact Renaissance customer service at 888-358-9484.